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Effective Date: 28 June 2025

Last Updated: 28 June 2025

At WhisperTick, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

 


 

 

1. Who We Are

 

WhisperTick (“we”, “us”, or “our”) provides business intelligence and social listening services powered by AI and analytics. Our website is located at https://whispertick.com. For privacy-related enquiries, you can reach us at hello@whispertick.com.

 


 

 

2. What Data We Collect

 

We collect the following personal data, depending on your interactions with our website and services:

 

  • Name and email address (e.g. via forms or subscriptions)

  • IP address and device/browser information

  • Interaction data (e.g. clicks, page views, navigation behaviour)

  • Voice recording files (if you upload or share)

  • Payment and billing information (via Stripe/WooCommerce)

  • Cookies and tracking data (via Google, Meta, and analytics tools)

 

We do not collect sensitive categories of personal data such as health or biometric data.

 


 

 

3. How We Collect Data

 

Your data is collected through:

 

  • Website forms and subscription sign-ups

  • Analytics and tracking pixels (e.g. Google Analytics, Meta Pixel)

  • Cookies (consent managed via UserCentrics)

  • Payment checkouts (Stripe, WooCommerce)

  • Voice data integrations (if voluntarily submitted)

 

 


 

 

4. Why We Collect Your Data

 

We use your data for the following purposes:

 

  • To provide AI-powered insights and social listening services

  • To improve our website and user experience

  • To send service and marketing communications (where consented)

  • To manage subscriptions and process payments

  • To comply with legal obligations

 

We do not use customer data to train any AI models.

 


 

 

5. Cookies & Tracking

 

We use cookies and similar technologies to:

 

  • Analyse website usage

  • Support targeted advertising (e.g. via Meta)

  • Improve functionality and performance

 

You can opt in or out of cookies using the banner provided via UserCentrics, which appears on first visit.

 


 

 

6. Third-Party Tools and APIs

 

We integrate with the following external platforms:

 

  • Google Analytics, Ads & Search Console

  • Meta Pixel (Facebook & Instagram)

  • Stripe (for payments)

  • WooCommerce (for subscriptions)

  • OpenAI, Gemini, Perplexity, Zapier – these integrations support internal workflows and do not use customer data.

 

We do not sell or share your personal data with third parties for commercial gain.

 


 

 

7. Your Rights

 

If you are located in the UK, EU, or US (California), you have the right to:

 

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (“right to be forgotten”)

  • Object to marketing communications

  • Withdraw cookie consent at any time

 

To exercise any of these rights, email hello@whispertick.com.

 


 

 

8. Data Retention

 

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or until you request deletion. You can request the removal of your data at any time.

 


 

 

9. Security

 

We take your data security seriously and implement the following measures:

 

  • SSL encryption across our platform

  • Multi-factor authentication (MFA) for internal systems

  • Role-based access control

  • Regular internal audits and reviews

 

Although no system is 100% secure, we are committed to minimising risk and handling your data responsibly.

 


 

 

10. Children’s Privacy

 

Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us immediately.

 


 

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

 


 

 

12. Contact

 

If you have any questions or requests related to this policy or your personal data, please contact:

📧 hello@whispertick.com